Exchange Policy
We always try our best to make sure that you love our product as much as we loved making it for you.
However, we'd be happy to exchange any item that is unworn, unused, unwashed, unaltered, undamaged and retaining the original tags, within 7 days from the date of delivery, for a different size or style.
Return Policy
No return policy
To request for an exchange please
Reverse pickups are either arranged by us or customer will have to ship the parcel to us at the following address:
Name: BGN APPARELS.
Address: 676, Pace City-2, Near Shani Temple Sector –37, Gurgaon -122004
Number:9999009695
Once we receive it, it will undergo a thorough quality inspection and if it passes through, we will process your request.
Item is eligible for a exchange request only once.
Cancellation Policy
No cancellations will be accepted after 24 hours of the order being placed.
Change in Size/Delivery Address/Phone Number
If you’d like to make changes to existing details in the order such as your size, delivery address or phone number, please reach us at care@hangup.in with the subject “Order Number + Revised information”. We will facilitate the same if it hasn't been shipped.
Exchange for International Orders
No exchange / return is applicable on international orders. For any size related queries please feel free to contact us before you place an order.
You can email us on care@hangup.in for any additional queries.